Shipping Fees:

Shipping cost is based on package weight and shipping destination from McKinney, Texas.  USPS and UPS is offered.  

If you are local (McKinney, TX), you can pick-up for free! Please PM or email if you would like to utilize that offer.  

Lost Package:

Once the item is scanned by the carrier, it is no longer our responsibility. Route Shipping Insurance is automatically added to your cart at checkout.  You can also decline that service at checkout if you prefer to. 

Incorrect Address:

If an item is returned to us for incorrect address, the customer is responsible for postage to reship the item.  If the customer would not like to repay to reship the item, they will receive a store credit in the amount of their purchase price, minus any shipping charges paid.  If the item is lost in transit, stolen or delivered to the wrong address, we will not replace the item(s).  We encourage you to utilize Route Shipping which is automatically added to your cart at checkout. 

Cancelled Items:

If an item is cancelled before the order gets shipped out, the amount of the order will be issued a store credit.  This includes ANY pending orders or orders that are pre-orders. 

Mixed Pre-Order & In-Stock Shipments:

If one of your items is a pre-order, the complete order will not ship until the pre-order item comes available.  If you are wanting the other items shipped sooner, please place two different orders.

The pre-order ETAs listed in the group and on the website are estimates. Please note that sometimes delays happen in production, causing the date to get pushed back. 

Ready to ship items ship in 1-3 business days.